entrenched transactors

n.

Bankers' jargon for those individuals who shun automated teller machines in favour of human tellers.

Example Citation:

"The banks would prefer that everyone use the cost-effective ATMs, but they're being thwarted by a relatively large number of what they call 'entrenched transactors' — customers who still prefer dealing with a human being instead of a machine."

Category:

Business (General)